Abstract illustration of a unified reporting dashboard

Abbott Nutrition unifies ASEAN data
for 7x faster decisions.

“Epsilo's highly customizable and scalable reporting stack enabled us to aggregate onsite and off-site marketing reporting, competitive standings and consumer analytics at one place across SEA markets and at real time, thereby cutting across information and decision silos.”
TN

Thien Nghiem

Head of eCommerce, ASEAN

Unified campaigns
Budget distribution
Performance tracking
AI optimization
Scheduled automation
Cross-platform sync
Unified campaigns
Budget distribution
Performance tracking
AI optimization
Scheduled automation
Cross-platform sync
Unified campaigns
Budget distribution
Performance tracking
AI optimization
Scheduled automation
Cross-platform sync
Unified campaigns
Budget distribution
Performance tracking
AI optimization
Scheduled automation
Cross-platform sync

Challenges

Abbott's marketing mandate was split across enablers and agencies in different SEA markets, leaving limited visibility and limited collaboration.

Solutions

Epsilo Performance Index automatically gathered 40+ data sources across six SEA countries into one real-time reporting stack.

40+

data sources integrated

Across six SEA countries, gathered automatically through Performance Index.

7x

faster decision-making

Integrated reporting replaced 7+ days of manual cross-PIC pulls.

6 FTE

saved on reporting

No more manual report building across local teams.

Fragmented mandate across SEA enablers and agencies

Abbott's marketing mandate was split across multiple enablers and agencies in various SEA markets, leading to limited visibility and, in turn, limited collaboration between enablers, agencies, and local and regional teams.

The Regional Head of eCommerce found it hard to leverage data for decisions because it was fragmented across channels. Building one integrated report took more than seven days of pulling effort from six local PICs — while the market's competition demanded action in real time.

One real-time reporting stack across 40+ data sources

The strategy was to replace manual, cross-team report building with a single reporting stack that could integrate every relevant source automatically and update in real time.

Epsilo Performance Index, with the capability to integrate 1,000+ data sources globally, automatically gathered 40+ of Abbott's data sources across six SEA countries, shortening time to decision from 7+ days to real time — especially crucial on campaign days.

Integrated reporting tailored to SAP

The solution aggregated onsite and offsite marketing reporting, competitive standings and consumer analytics in one place across SEA markets, cutting across the information and decision silos that had slowed the team.

A deep integration with Abbott's SAP system let local teams collaborate more efficiently across functions without spending time on manual mapping, spanning channels including Shopee, Lazada, Tokopedia, TikTok, Meta and Google.

Real-time decisions across 6 SEA markets

Abbott integrated 40+ data sources across six SEA countries and moved to real-time decision-making — roughly 7x faster than the prior multi-day process.

Automated, integrated reporting saved the equivalent of six FTE that had been spent building reports manually, freeing teams to act on competitive and consumer insight as it happened.